Shipping Policies

Carrier Selection:

  • Orders where free shipping is selected will ship with a variety of carriers and from a variety of warehouses.  We cannot guarantee which carrier your order will ship with, or that repeat orders will ship with the same carrier as the time before. 
  • We offer shipping via USPS and Fedex.
  • We are not able to offer local pickup at this time.

Processing Times:

  • Domestic orders ship M, T, W, Th, F
  • International orders ship M, W, F
  • Standard orders take 1-2 business days to process.  
  • Rush orders (Fedex Overnight, Fedex 2-day, USPS Express) are processed same business day if received by Noon Eastern Time, next business day otherwise. 
  • Orders where free shipping is selected take 1-3 business days to process.
  • Non Rush international orders take 1-5 days to process.   Rush international orders process on the same timeline above.

Shipping Times:

  • Estimated shipping times shown during checkout are in addition to processing time. 
  • USPS estimated shipping times are merely estimates.  
  • Fedex Rush shipping times are guaranteed, and if the delivery time is missed there is recourse to refunds.  Please contact us if your express order was delivered late.

Additional:

  • Orders may be broken into multiple shipments from multiple warehouses depending on product availability, transit time, and shipping cost.
  • All shipments over 1.5 lbs are insured.  If you have a problem with your order please contact us to make it right.

 Other questions?  Just ask.