Shipping Policies
Carrier Selection:
- Orders where free shipping is selected will ship with a variety of carriers and from a variety of warehouses. We cannot guarantee which carrier your order will ship with, or that repeat orders will ship with the same carrier as the time before.
- We offer shipping via USPS and Fedex.
- We are not able to offer local pickup at this time.
Processing Times:
- Domestic orders ship M, T, W, Th, F
- International orders ship M, W, F
- Standard orders take 1-2 business days to process.
- Rush orders (Fedex Overnight, Fedex 2-day, USPS Express) are processed same business day if received by Noon Eastern Time, next business day otherwise.
- Orders where free shipping is selected take 1-3 business days to process.
- Non Rush international orders take 1-5 days to process. Rush international orders process on the same timeline above.
Shipping Times:
- Estimated shipping times shown during checkout are in addition to processing time.
- USPS estimated shipping times are merely estimates.
- Fedex Rush shipping times are guaranteed, and if the delivery time is missed there is recourse to refunds. Please contact us if your express order was delivered late.
Additional:
- Orders may be broken into multiple shipments from multiple warehouses depending on product availability, transit time, and shipping cost.
- All shipments over 1.5 lbs are insured. If you have a problem with your order please contact us to make it right.
Other questions? Just ask.
